BUSINESS TECHNOLOGY ANALYST 1

TS311 $46,738 - $84,136
Creation Date: 06/13/2022
Change Date: 08/18/2025

FUNCTION OF WORK:
To provide analyses relative to business technology activities that are outside of the scope of the Office of Technology Services.

LEVEL OF WORK:
Entry

SUPERVISION RECEIVED:
Close from a Business Technology Supervisor or IT Manager. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:
May provide guidance to lower-level personnel.

JOB DISTINCTIONS:
Differs from other information technology jobs by the presence of tasks relative to business technology activities that are outside of the scope of the Office of Technology Services.

Differs from Business Technology Analyst 2 by the absence of experienced-level tasks relative to business technology activities that are outside of the scope of the Office of Technology Services.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Business technology activities are those that focus on translating the business needs of the agency that support its mission and objectives into technical solutions. At this level, incumbents gain knowledge of information technology assets from both user and technical perspectives.

Under close supervision, conducts technical analyses of agency initiatives, business processes, and/or information technology systems to assist in providing innovative technical solutions to meet user needs.

Provides results of analyses to higher-level business technology personnel to use in consultation with agency users, as well as applications, information security, and/or technical support project teams.

Analyzes and tests proposed technology solutions to determine if business needs will be met and prepares related documentation.

May observe higher level business technology personnel in meetings with various stakeholders; gains an understanding of how business process changes affect applications development, information security, and other technical activities.

Communicates with users to informally explain technology changes as it relates to the agency's operations.

Learns to conduct project analyses relative to technology initiatives, business processes, and/or systems.

Provides training to users relative to the assigned technology.

Serves as liaison between programmatic staff and technical staff to facilitate project completion.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Three years of experience in information technology, project management or business analysis; OR

Six years of full-time work experience in any field plus one year of experience in information technology, project management or business analysis; OR

An associate's degree in information technology plus one year of experience in information technology, project management or business analysis; OR

A bachelor's degree plus one year of experience in information technology, project management or business analysis; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field; OR

A master's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.