174860
OTS STATEWIDE OPERATIONS ASSOCIATE 2
TS309 $40,830 - $73,486
Creation Date: 01/31/2022
Change Date: 01/01/2025
FUNCTION OF WORK:To assist in supporting statewide information technology operations functions.
LEVEL OF WORK:SUPERVISION RECEIVED:Direct from a higher-level OTS Statewide professional with assigned supervisory responsibilities. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:JOB DISTINCTIONS:Differs from OTS Statewide Operations Associate 1 by the presence of independence in performing basic tasks in support of an assigned statewide information technology operations function.
Differs from OTS Statewide Operations Associate 3 by the absence of performing the full range of standardized operational support tasks for an assigned statewide information technology operations function.
CORE COMPETENCIES: CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE.
MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND
HERE.
EXAMPLES OF WORK:EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Applies understanding of business operations, technical products and/or OTS services in order to perform basic operational support tasks for the Office of Technology Services.
Reviews basic billings for statewide information technology purchases; conducts audits of billings to check for accuracy, receipt of material, and compliance with purchase orders and/or contract terms.
Processes basic goods receipts to confirm receipt of information technology purchases.
Confers with information technology vendors and state personnel on billing and/or purchase orders that may require changes.
Prepares basic reports for statewide information technology operations activities.
Coordinates basic IT acquisitions and/or other operational needs with vendors; may assist higher-level personnel with more complex operational tasks.
Verifies budget transactions for basic information technology purchases by reviewing financial data in LaGov.
Maintains records relative to the assigned OTS operations function.
Uses systems and applies processes, such as LaGov, for receiving and responding to basic inquiries regarding procurement and/or other operational functions.
Creates and modifies technical purchase orders and shopping carts to ensure basic billings are processed correctly.
Applies Office of State Purchasing rules and process as applicable to purchasing information technology goods and services.
Reviews basic technical requisitions; ensures that the technical product specifications are accurate and within the information technology procurement guidelines.
Verifies vendor billings for IT hardware or software components as described in the purchase order and/or contract agreement.
QUALIFICATION REQUIREMENTS:MINIMUM QUALIFICATIONS:
Two years and six months of experience in information technology or administrative services; OR
Six years of full-time work experience in any field plus six months of experience in information technology or administrative services; OR
An associate's degree in information technology or accounting plus six months of experience in information technology or administrative services; OR
A bachelor's degree plus six months of experience in information technology or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field; OR
A master's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.