IT STATEWIDE SYSTEMS SUPPORT SENIOR ENGINEER

TS317 $70,138 - $126,256
Creation Date: 01/31/2022
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide expert-level technical support consulting services for a statewide information technology function.

LEVEL OF WORK:
Expert

SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.

JOB DISTINCTIONS:
Differs from IT Statewide Systems Support Engineer 2 by the presence of expert-level technical support consulting services for a statewide information technology end user function at the enterprise level.

Differs from IT Statewide Managers by the absence of managerial authority for a defined organizational unit of the Office of Technology Services with responsibility for a statewide technology service or technology platform.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Designs logical and technical architecture of large scale statewide information technology end user systems.

Plans for replacements and deployments of large scale statewide information technology end user systems by developing system requirements, working with vendors to identify and select solutions, documenting budget estimates, identifying risks, and developing implementation procedures.

Leads product evaluation and technical meetings with vendors and third parties to review hardware and software specifications, functions and requirements.

Participates in development of Request for Proposals by providing expert consultation to OTS personnel.

Participates in evaluation of RFP bids and contracts by providing expert consultation to OTS personnel.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Seven years of experience in information technology; OR

Six years of full-time work experience in any field plus five years of experience in information technology; OR

An associate's degree in information technology plus five years of experience in information technology; OR

A bachelor's degree plus five years of experience in information technology; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology; OR

A master's degree plus four years of experience in information technology.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.