174360
IT STATEWIDE ANALYST 3
TS316 $65,541 - $117,998
Creation Date: 01/31/2022
Change Date: 01/01/2025
FUNCTION OF WORK:To perform analyses of information technology initiatives, business processes, and/or systems.
LEVEL OF WORK:SUPERVISION RECEIVED:Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
JOB DISTINCTIONS:Differs from IT Statewide Analyst 2 by the presence of analyses for highly complex information technology initiatives, business processes, and/or systems.
Differs from IT Statewide Senior Analyst 1 by the absence of expert-level analyses for information technology initiatives, business processes, and/or systems.
CORE COMPETENCIES: CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE.
MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND
HERE.
EXAMPLES OF WORK:EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Analyzes highly complex system changes to ensure compliance with state policies and practices and assess impact to application and users. Leads meetings with users to confirm needs are met by proposed changes. Translates business requirements into functional specifications.
Participates and presents to cross agency user influence/steering group. Makes recommendations to agency management teams on how to streamline work practices and identify efficiencies in areas of expertise.
Performs analyses associated with modifying highly complex system processes; may lead associates in testing new releases and upgrades.
Oversees all tasks associated with highly complex changes and enhancements to ensure that expected result is achieved and communicated clearly to system users, enlisting the help of others as necessary.
Performs highly complex help desk problem resolution; collaborates with higher-level staff when necessary.
Oversees development and delivery of user help guides, training course materials, and/or other training assets; ensures procedures and guidelines are followed by the team.
May provide functional supervision over a team of IT professionals on a project basis. Prepares and monitors work plans and schedules to ensure project target dates are met.
Assists in cross training other IT professionals by providing guidance and knowledge transfer in area of expertise.
Implements project and portfolio management methodologies for project management, documentation, quality assurance, scope assessment, and risk assessment through the completion of project tasks for highly complex projects. Project tasks include creation of reports, gathering project documentation, conducting quality assurance tests, and documenting risks, issues, and concerns.
Provides design analysis for highly complex projects and supports implementation activities which may include establishing user requirements, creating user flows, determining system specifications, overseeing the preparation of user support materials such as specialized user training, and communicating with customers.
Supports successful project implementation through communication and collaboration with agency personnel and OTS.
Continuously improves the project and portfolio management document library and standards by reviewing, updating, and creating documents for project initiation, requirements definition, project plans, training guides, testing plans, scope definition, communication, dashboards, and risk management for projects of all complexities.
Reports on progress of analyses and/or project support activities to higher-level IT professionals.
May evaluate the potential impacts of new and emerging technologies on staff and supported projects; this may include providing recommendations on software products, tools, and training courses, as well as developing specifications for RFPs.
May perform special assignments for highly complex IT initiatives, business processes, and/or systems.
Analyzes highly complex business processes and requirements, eliciting additional information when necessary from agency and OTS personnel.
QUALIFICATION REQUIREMENTS:MINIMUM QUALIFICATIONS:
Seven years of experience in information technology, project management, business analysis or administrative services; OR
Six years of full-time work experience in any field plus five years of experience in information technology, project management, business analysis or administrative services; OR
An associate's degree in information technology plus five years of experience in information technology, project management, business analysis or administrative services; OR
A bachelor's degree plus five years of experience in information technology, project management, business analysis or administrative services; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, project management, business analysis or administrative services; OR
A master's degree plus four years of experience in information technology, project management, business analysis or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.