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174320
IT STATEWIDE ASSOCIATE ANALYST 3
TS312     $50,003 - $90,022
Creation Date: 01/31/2022
Change Date: 01/01/2025

FUNCTION OF WORK:
To assist in the analysis of information technology initiatives, business processes, and/or systems.
LEVEL OF WORK:
Advanced
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
None.
JOB DISTINCTIONS:
Differs from IT Statewide Associate Analyst 2 by the presence of performing the full range of standardized tasks in support of information technology initiatives, business processes, and/or systems.

Differs from IT Statewide Associate Analyst 4 by the absence of lead associate support for information technology initiatives, business processes, and/or systems.
CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Reviews requests for system changes to ensure compliance with state policies and practices; documents the impact of system changes to the application and its users through testing and documentation of results.

Gains knowledge of system assurance steps by observing processes performed by higher-level staff members.

Creates communication assets, develops training course materials, and updates training system. Assists in workshops and live classes.

Performs the full range of standardized tasks relative to help desk process and issue resolution.

Performs the full range of standardized tasks associated with modifying system processes to include attending design reviews, reviewing test plans, conducting and documenting tests, and recording the results to ensure related changes function properly.

Updates related user help and training course materials in accordance with established procedures and guidelines.

Assists with testing related security roles for appropriate access.

Implements project and portfolio management methodology for project management, documentation, quality assurance, scope assessment, and risk assessment through the completion of routine project activities.

Assists in establishing user requirements, determining system specifications, and developing user support materials including specialized user training.

Takes direction from higher-level IT professionals to support successful project implementation and completion.

Assists with the development of the project and portfolio management document library and standards by gathering project details and collaborating with more experienced IT professionals on documents for project initiation, requirements definition, project plans, training guides, testing plans, scope definition, communication, dashboards, and risk management.

Reports on progress of assigned tasks to higher-level IT professionals.

May perform assignments such as the preparation of specialized reports for routine projects.

Reviews and documents business processes and requirements.
QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Three years of experience in information technology, project management, business analysis or administrative services; OR

Six years of full-time work experience in any field plus one year of experience in information technology, project management, business analysis or administrative services; OR

An associate's degree in information technology plus one year of experience in information technology, project management, business analysis or administrative services; OR

A bachelor's degree plus one year of experience in information technology, project management, business analysis or administrative services; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field; OR

A master's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.