PROGRAM MANAGER 3 - SOCIAL SERVICES

SS422 $76,690 - $138,237
Creation Date: 06/21/2013
Change Date: 04/17/2026

FUNCTION OF WORK:
To administer one very complex or several moderately complex statewide, social service program(s).

LEVEL OF WORK:
Administrator

SUPERVISION RECEIVED:
Broad from a Program Manager 4-Social Services or other higher level personnel.

SUPERVISION EXERCISED:
Direct over lower level Program Managers-Social Services. May also supervise other lower level professional employees.

JOB DISTINCTIONS:
Differs from Program Manager 2-Social Services by the presence of responsibility for one very complex or several moderately complex statewide social service program(s).

Differs from Program Manager 4-Social Services by the absence of responsibility for the largest and most complex social service program(s).

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Formulates current and long-range plans and policies for the assigned program(s).

Conducts and directs studies and special projects pertaining to the programs assigned.

Revises rules, regulations, and procedures to meet changes in law or policy.

Develops and monitors budget recommendations for personnel, services, equipment and materials.

Analyzes the impact of federal, state, and local legislation; advises agency officials, prepares position statements, presents testimony at hearings, and writes legislation.

Meets with government officials, private officials, professionals, and others on matters pertaining to the program(s).

Maintains records, prepares reports, and conducts correspondence relative to the assigned programs.

Conducts staff meetings and conferences with assistants to discuss operating programs, organization, budgetary matters, personnel matters, technical problems, and the status of projects or programs.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Eight years of experience in administrative services, public health, social services, or health services; OR

Six years of work experience in any field plus five years of experience in administrative services, public health, social services, or health services; OR

A baccalaureate degree plus five years of experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus four years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.