CHILD SUPPORT ENFORCEMENT SUPERVISOR

SS415 $47,757 - $86,070
Creation Date: 06/21/2013
Change Date: 12/11/2025

FUNCTION OF WORK:
To directly supervise professional social services staff providing child support enforcement services.

LEVEL OF WORK:
Supervisor

SUPERVISION RECEIVED:
Direct from Child Support Enforcement Manager 1 or other higher level personnel.

SUPERVISION EXERCISED:
Direct over Social Services Analysts. May also supervise clerical staff involved in child support enforcement services.

JOB DISTINCTIONS:
Differs from Social Services Analyst 3 by the presence of direct line supervision.

Differs from Child Support Enforcement Manager 1 by the absence of managerial responsibility for child support enforcement programs.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Supervises Social Services Analysts in a specified unit or geographical area through training, assigning, reviewing, and evaluating work performance; responsibility may extend to multiple parishes.

Responsible for the maintenance of acceptable standards for assigned child support enforcement program(s).

Assumes lead responsibility for the conciliation procedure to resolve disputes related to an individual's participation in their assigned program; interviews complainants and investigates for resolution.

Prepares required reports relative to assigned unit activities, reviews and analyzes records for quality assurance, and compiles data and statistical information for written reports.

Orients staff in all areas of staff development functions; conducts individual and group conferences with staff to increase their skill and efficiency.

Maintains working relationships with local, state, and federal agencies both in the public and private sector.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of experience in child support enforcement; OR

Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR

A bachelor's degree plus three years of experience in child support enforcement; OR

A master's degree plus two years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.