CHILD SUPPORT ENFORCEMENT CONSULTANT

SS417 $54,683 - $98,550
Creation Date: 06/21/2013
Change Date: 12/11/2025

FUNCTION OF WORK:
To provide advanced level professional support services for programs that provide child support enforcement services.

LEVEL OF WORK:
Advanced

SUPERVISION RECEIVED:
Broad from Child Support Enforcement Manager 1 or other higher level personnel.

SUPERVISION EXERCISED:
None.

JOB DISTINCTIONS:
Differs from Child Support Enforcement Specialist by the presence of lead worker responsibility and/or duties involving a higher level of complexity.

Differs from Child Support Enforcement Manager 1 by the absence of direct line supervisory responsibility.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Performs quality assurance functions for field offices in a region by reviewing case records and/or procedures in local offices to assure that program benefits are accurately determined.

Prepares exit conferences, written reports and confirmations.

Sets up standards of operation, checks progress, and sees that policies are carried out.

Conducts ongoing administrative programmatic reviews of field offices to ensure compliance with federal and state regulations.

Recommends and directs plans to ensure efficiencies regarding use of personnel and overall program effectiveness.

Conducts regional corrective action committee meetings and directs implementation of corrective action measures designed to minimize errors and avoid federal sanctions, resulting in subsequent loss of state funds, loss of agency credibility, pain and suffering of clients, inequality of service and liability of lawsuits.

Provides program information through guest speeches, interviews for news media and other public appearances.

Investigates requests from politicians, community officials and social agencies about client problems in the region.

Coordinates services and negotiates agreements with administrators of government and private agencies, doctors, lawyers, executives in private industry, and governmental officials.

Conducts studies, compiles reports, analyzes statistical data, completes projects, etc. as requested by agency management.

Researches and responds to program policy requests from parish offices by providing clarification and interpretation of policy.

May serve as a lead worker over a staff of Child Support Enforcement Specialists.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of experience in child support enforcement; OR

Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR

A bachelor's degree plus three years of experience in child support enforcement; OR

A master's degree plus two years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.