172690
COMMUNITY SERVICE MANAGER
SS419 $62,608 - $112,840
Creation Date: 07/15/2011
Change Date: 08/03/2026
FUNCTION OF WORK:To serve as the assistant to a Community/Waiver Services regional administrator and to assume full responsibility for the region in his or her absence.
LEVEL OF WORK:SUPERVISION RECEIVED:Broad direction from a Medical Certification Manager 1 or other higher-level personnel.
SUPERVISION EXERCISED:Direct-line over Community Service Supervisors, professional and support staff.
JOB DISTINCTIONS:Differs from the Community Services Supervisor by the presence of assuming full responsibility for the region in the absence of the regional administrator.
Differs from the Medical Certification Manager 1 by the absence of full responsibility for the administration of a developmental disabilities regional office.
CORE COMPETENCIES: CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE.
MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND
HERE.
EXAMPLES OF WORK:EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Serves as an assistant to a regional administrator assuming full responsibility for the region in his or her absence.
Coordinates multiple administrative and programmatic units of the regional office, under the direction of the Administrator,
Assists in the preparation of the annual budget.
Recruits, recommends for hiring and trains professional and support staff.
Supervises Community Services Supervisors, professional and support staff, including establishing standards of performance, assigning work and evaluating job performance.
Supervises state and federally funded/mandated programs.
Interpret agency and regional policies and procedures.
Prepares a variety of reports and provides information to agency administration.
Directs and coordinates the implementation of programs and procedures to assure compliance with federal and state regulations. Oversees the development and monitoring of corrective action plans as required for quality improvement.
Confers with officials of state and local agencies, clients, members of professional organizations and interested groups on matters relating to developmental disabilities.
Assures adherence to fiscal constraints by maintaining oversight and providing direction for expenditures.
Reviews proposed and enacted legislation to assess potential agency impact.
Conducts staff meetings and conferences with professional and support staff to discuss operating problems, organization, budgetary matters, technical problems, and the status of projects.
QUALIFICATION REQUIREMENTS:MINIMUM QUALIFICATIONS:
Eight years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
Six years of full-time work experience plus five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
A bachelor's degree plus five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR
An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus four years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.