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172660
COMMUNITY SERVICE PROFESSIONAL 2
SS413     $41,725 - $75,171
Creation Date: 07/15/2011
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide experienced level implementation, coordination, monitoring and evaluation of programs within offices specializing in services for those with developmental disabilities.

LEVEL OF WORK:
Experienced

SUPERVISION RECEIVED:
General from a Community Services Supervisor, a higher-level professional or an administrator.

SUPERVISION EXERCISED:
None.

JOB DISTINCTIONS:
Differs from the Community Services Professional 1 by the presence of independent performance of duties under general supervision.

Differs from the Community Services Professional 3 by the supervision received and presence of less independent and complex assignments.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Assists individuals in developing service plans including identification of goals and appropriate services making recommendations for specific support needs.

Conducts less complex assessments of clients utilizing standardized assessment tools.

Meets with officials of local and state agencies, professional organizations, advocacy organizations and private providers to develop and explore resources/service delivery for clients.

Prepares appeals packages for submission to the Bureau of Appeals and participates in appeals hearings by presenting evidence for agency decision.

Prepares reports, maintains records, and conducts correspondence relevant to area of specialty.

Interviews and establishes working relationships with clients and families.

Serves as a liaison with a variety of local and state agencies, professional organizations, advocacy organizations, legal and court related entities, and private providers to develop, maintain, and enhance a viable service delivery system for individuals with developmental disabilities and their families.

Coordinates a portion of a statewide program element in a specific service area, under general supervision.

Provides supportive services for clients and assists in obtaining services from appropriate community resources based on the support plan.

ENTRY UNIT:
Assesses home environment, living situation, and abilities of clients and families to determine the need for support services; also determines if other agency referrals are necessary for crisis intervention.

Completes standardized assessments for determining eligibility of developmentally disabled state and federally/mandated programs and services.

Determines the current status of clients to evaluate if an immediate danger/risk is present.

Obtains medical and/or research, psychological, educational reports on clients; determines if information supports eligibility requirements as established by state law.

Prepares eligibility decision.

FAMILY SUPPORT UNIT:
Implements the plan and monitors compliance by providers, family members and others to ensure supports are delivered satisfactorily.

Participates in setting case plan goals/objectives in family team conferences and presenting requests for funding as appropriate.

Monitors the flow of required documents for fiscal oversight of service plan.

Negotiates terms for complex social services contracts through direct personal contact with administrative provider agency personnel.

Performs on-site interviews with provider agency administrators; assures program compliance with contract expectations.

Coordinates exploration of alternate living arrangements for clients/families requesting such, as outlined in plan of services.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Five years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

Six years of full-time work experience plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

A bachelor's degree plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus one year of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
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