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172140
WORKFORCE DEVELOPMENT SPECIALIST 4
AS616     $45,968 - $90,210
Creation Date: 05/28/2010
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide specialized professional support services for Workforce Development programs or serve as a lead worker.
LEVEL OF WORK:
Advanced
SUPERVISION RECEIVED:
Broad from higher-level Workforce Development personnel.
SUPERVISION EXERCISED:
May provide functional supervision over lower-level Workforce Development personnel.
JOB DISTINCTIONS:
Differs from Workforce Development Specialist 3 by the presence of programmatic administrative functions and/or the presence of lead worker responsibilities.

Differs from Workforce Development Technical Specialist by the absence of responsibility for serving as a technical specialist in multiple program support areas or for a statewide program.
CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Building and Supporting Teams	Demonstrating Accountability	Developing Plans
Focusing on Customers	Making Accurate Judgments	Thinking Critically

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Conducts needs assessment of both current and emerging workforce demands. Identifies and responds to business needs, proposes solutions to human resource challenges, manages and coordinates delivery of services, and promotes the services and programs of Louisiana Works and partner agencies. Acquires new business customers and maintains existing, on-going "partnership" relationships.
 
Serves as a staff specialist in programmatic specialty areas such as contracts/grants, program audit/ compliance, and technical program support. Provides advanced-level professional support for Workforce Development programs such as examining, inspecting, investigating, tracking of trends, and/or researching of program activity for statewide programs.
 
Reviews and examines client/participant records to ensure proper eligibility determination, accuracy of recorded information, completeness of participant evaluation, and/or assessment and appropriateness of training services. Investigates allegations of fraud and program abuse and prepares written reports documenting findings.

Independently conducts random and assigned inspections which may include the audit and assessment of personnel, payroll and time records and the deposing of concerned parties and/or witnesses to determine Minor Labor Law compliance and/or Medical Payment Law. Cites Violations when discovered.
 
Assists employers with creating compliance plans to prevent future violations. Plans, coordinates, schedules, and conducts training seminars.
 
Audits and investigates complaints for Private Employment Services which may include audit of applicant files, escrow of checking accounts, applicant payroll checks, stubs, and leger sheets.
 
Responds to public inquiries for employers and/or employees labor law information.
QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of experience in workforce development, administrative services, or social services; OR

Six years of full-time experience in any field plus three years of experience in workforce development, administrative services, or social services; OR

A bachelor's degree plus three years of experience in workforce development, administrative services, or social services; OR

A master's degree plus two years of experience in workforce development, administrative services, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.