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172130
WORKFORCE DEVELOPMENT SPECIALIST 3
AS615     $42,952 - $84,302
Creation Date: 05/28/2010
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide professional support services for Workforce Development programs.

LEVEL OF WORK:
Advanced

SUPERVISION RECEIVED:
General from higher-level Workforce Development personnel.

SUPERVISION EXERCISED:
None.

JOB DISTINCTIONS:
Differs from Workforce Development Specialist 2 by the presence of advanced-level duties.

Differs from Workforce Development Specialist 4 by the absence of programmatic administrative functions and/or lead worker responsibilities.

CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Building and Supporting TeamsCommunicating EffectivelyFocusing on Customers
Making Accurate JudgmentsManaging StakeholdersManaging the Employee Lifecycle
Thinking CriticallyThinking StrategicallyUsing Data

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Provides skills development services to employers, applicants, and claimants such as job readiness skills, hygiene, personal appearance, vocation guidance, interviewing skills, career selection, reemployment, training, Unemployment Insurance Claims procedures, and/or Unemployment Insurance Appeals.

Determines eligibility for special programs or benefits.

Recruits and refers jobseekers who meet specified qualifications of employer job vacancies. Collects and analyzes hiring data, identifies employment trends, and recommends system improvements. Meets and consults with staff to maintain up-to-date knowledge of labor market needs and employer feedback.

Provides advanced-level professional support for Workforce Development programs such as examining, inspecting, investigating, tracking of trends, and/or researching program activity for a Workforce Development statewide program. Compiles, edits, and produces reports/studies regarding Workforce Development programs.

Facilitates applicant group orientations to provide program overview and expectations.

Conduct interviews to assess a client's interests, aptitudes, abilities, and personality to develop educational, vocational planning or employment plans. Assist clients in developing realistic career paths.

Compiles and interprets occupational, educational, and economic information to develop and implement vocational and educational plans for clients.

Works closely with eligibility workers for related programs to receive and make client referrals. Communicates client participation or lack of participation that may impact eligibility.

Make referrals for possible educational, training and job opportunities and/or community resources.

Provide public presentations and informational sessions for community-based partners and organizations.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Five years of experience in workforce development, administrative services, or social services; OR

Six years of full-time experience in any field plus two years of experience in workforce development, administrative services, or social services; OR

A bachelor's degree plus two years of experience in workforce development, administrative services, or social services; OR

A master's degree plus one year of experience in workforce development, administrative services, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
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