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172110
WORKFORCE DEVELOPMENT SPECIALIST 1
AS612     $35,069 - $68,806
Creation Date: 05/28/2010
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide professional support services for Workforce Development Programs.
LEVEL OF WORK:
Entry
SUPERVISION RECEIVED:
Close from higher-level Workforce Development personnel.
SUPERVISION EXERCISED:
None.
JOB DISTINCTIONS:
Differs from Workforce Development Specialist 2 by the absence of experienced-level duties.
CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Accepting Direction	Building and Supporting Teams	Communicating Effectively
Demonstrating Accountability	Focusing on Customers

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Performs entry-level professional duties for workforce development programs such as membership, skills development, recruitment/job placement, and business services.
 
Provides entry-level professional support for Workforce Development programs such as examining, inspecting, investigating, tracking of trends, and/or researching program activity for a Workforce Development statewide program. Advise supervisor of matters which might indicate program abuse.
 
Answers general questions regarding assigned programs to assist local offices, employers, and applicants. Assists with general technical problems and advises on program policies and procedures.

May begin conducting interviews to assess a client's interests, aptitudes, abilities and personality to develop educational, vocational planning or employment plans.  Assist clients in developing realistic career paths.   
                                                                                                                      
Participates in providing skills development services to employers, applicants, and claimants such as job readiness skills, personal appearance, educational and/or vocational counseling, interviewing skills, career path selections, reemployment, training, Unemployment Insurance Claims procedures, and/or Unemployment Insurance Appeals.  

Communicates with area employers to promote agency services. 
QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Three years of experience in workforce development, administrative services, or social services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.