CHILD WELFARE MANAGER 1

SS420 $66,997 - $120,744
Creation Date: 03/03/2003
Change Date: 12/11/2025

FUNCTION OF WORK:
To manage a state office unit responsible for the administration of child welfare programs, or several special programmatic support functions, or the contracts and federal eligibility function for the agency.

OR

To manage the operations of a DCFS Child Welfare program within a geographic region or other defined area within the Department of Children and Family Services.

LEVEL OF WORK:
Manager

SUPERVISION RECEIVED:
Broad from a higher-level manager or administrator.

SUPERVISION EXERCISED:
Direct over Child Welfare Supervisors, Child Welfare Consultants and/or equivalent child welfare staff.

JOB DISTINCTIONS:
Differs from Child Welfare Supervisor by the presence of responsibility for managerial duties over Child Welfare Supervisors and/or Child Welfare Consultants.

Differs from Child Welfare Manager 2 by the absence of responsibility for administering complex statewide programs.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

PROGRAM MANAGER/ADMINISTRATION FUNCTION
Develops goals, objectives and strategies to effectively deliver required services.

Monitors program performance by directing site visits, case reviews and observation of staff/client contact.

Directs the development and monitoring of corrective action plans.

Conducts child welfare research to determine impact/efficiency of agency services.

Directs the development of agency policies and procedures and assures their compliance with federal and state laws.

Reviews proposed and enacted legislation to assess potential agency impact, prepares related program and fiscal analyses, and provides oral testimony when required.

Leads and participates in investigations to explore and determine outcomes in relation to the efficient operations of DCFS.

Directs the development of training priorities, curriculum and delivery of training statewide.

Oversees or serves as state agency representative to support groups, the community and organizations.

Participates in the development of the annual budget request.

CONTRACTS AND ELIGIBILITY MANAGEMENT FUNCTION
Directs and administers the agency's functions for the review and approval of service contracts for program management, monitoring activities and eligibility operations.

Reviews program performance indicators, contract services database and accounting system reports.

Develops budget recommendations for the programs managed.

Directs the analysis and development of official written agency policies and procedures in assigned programs and program components.

Provides testimony and informational presentations at public hearings, conferences and other forums.

Analyzes the impact of federal, state, and local legislation and administrative policy.

Assists in the drafting of legislation in related programs and reviews proposed legislation in assigned program areas for assessment of programmatic impact.

PROGRAM OPERATIONS MANAGER FUNCTION
Plans, directs and ensures proper implementation of all child welfare programs within the assigned geographic area.

Develops and implements corrective action plans to ensure compliance with agency policies, procedures, professional practices and standards.

Identifies client needs and engages with DCFS regional community specialists, community agencies and groups to develop resources that meet the needs of children and families.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Seven years of experience in child welfare; OR

Six years of full-time work experience in any field plus four years of experience in child welfare; OR

A bachelor's degree plus four years of experience in child welfare; OR

An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:
Possession of a high school diploma or equivalent.

A current driver's license and access to a personal vehicle.

NOTE:
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).