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166600

ORS TECHNICAL SPECIALIST

AS616     $45,968 - $90,210
Creation Date: 02/15/2002
Change Date: 01/01/2025

FUNCTION OF WORK:
To plan, direct and interpret program laws, develop program objectives and evaluate operation performance procedures for Office of Regulatory Services programs.
LEVEL OF WORK:
Manager
SUPERVISION RECEIVED:
Broad from higher level ORS job.
SUPERVISION EXERCISED:
Programmatic.
JOB DISTINCTIONS:
Differs from ORS Specialist by lack of total program responsibility and experience level required.

Differs from ORS Supervisor jobs by lack of direct line responsibility.
CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Serves as technical advisor for the Office of Regulatory Services programs outlining training needs, developing program objectives and evaluating operational performance.

Interprets state and federal laws and regulations as it relates to the unemployment insurance programs.

Conducts studies for BPC Best Practices, TPS, QC and other special projects.

Develops new procedures and enhancements to existing practices/procedures (such as state law comparison, effective collection techniques, communicating effectively with claimants by correspondence or phone inquiries, etc.)

Performs various OP collection activities such as verification of indebtedness on Victim Loss Records to courts, submission of Proofs of Claim to US Bankruptcy Courts and review of court action relating to UI overpayments.

Develops and implements corrective action plans to remedy deficiencies within the agency necessitated by Legislative audits.

Exercises functional and programmatic supervision over ORS staff implementing program functions.
QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR

Six years of full-time experience in any field plus three years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR

A bachelor's degree plus three years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services; OR

An advanced degree in any field or a Juris Doctorate plus two years of experience in unemployment insurance, workforce development programs, workers' compensation, administrative services, or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.