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166550
ORS SPECIALIST 1
AS611     $32,781 - $56,181
Creation Date: 02/15/2002
Change Date: 01/01/2025

FUNCTION OF WORK:
To conduct entry professional work in the Office of Regulatory Services.
LEVEL OF WORK:
Entry
SUPERVISION RECEIVED:
General from higher level ORS job.
SUPERVISION EXERCISED:
None.
JOB DISTINCTIONS:
Differs from ORS Specialist 2 by the requirement of participation in mandatory training; the degree of supervision received; and by lack of journeyman responsibility and by performance of only one job function within a unit.
CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Communicating Effectively	Driving Results	Making Accurate Judgments
Thinking Critically	Using Data

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Establishes the eligibility of unemployment insurance claims, pay when due, adjust improper payments and collect overpaid benefits.

Examines and processes unemployment insurance initial, renewed, and continued claims pertaining to intrastate, interstate, federal employees, ex-servicemen, and other federal funded programs.

Reviews and processes initial and contested wage record documents from local offices and employers for use in establishing monetary eligibility.

Reviews written protests from employers and prepares same for processing.

Updates computer records to correct errors reflected by computer generated error lists, appeal decisions, court cases, and requests by local offices.

Initiates action to generate benefit payments resulting from deletion and/or correction of computer records.

Reviews cases to assess fraud and/or overpayment, arranges repayment schedules for claimants, processes reimbursements, prepares documentation of evidence to make recommendations to district attorney.

Conducts program compliance audits; serves as a contact in a specified program area.

Adjudicates claims and renders non-monetary determinations based on an examination of records and information obtained through correspondence and/or telephone contacts. Prepares documents for computer input.

Responds orally and/or in writing to general inquiries from employers, claimants, colleagues, and public officials.
QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Three years of experience in unemployment insurance, workforce development programs, workers’ compensation, administrative services, or social services; OR

Six years of full-time experience in any field; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.