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165880
MEDICAID ANALYST SUPERVISOR
SS415     $47,757 - $86,070
Creation Date: 05/09/2001
Change Date: 10/20/2025

FUNCTION OF WORK:
To supervise a unit of Medicaid Analysts.

LEVEL OF WORK:
Supervisor
SUPERVISION RECEIVED:
Medicaid Analysts typically report to a Medicaid Area Manager. May receive supervision from higher level personnel.

SUPERVISION EXERCISED:
Subordinate staff typically consists of Medicaid Analysts.

JOB DISTINCTIONS:
Differs from Medicaid Analyst 3 by the presence of direct supervisory responsibilities.

Differs from Medicaid Area Manager by the absence of managerial responsibilities.

CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Building and Supporting Teams	Communicating Effectively	Demonstrating Accountability
Developing Plans	Driving Results	Focusing on Customers
Following Policies and Procedures	Making Accurate Judgments	Using Data

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Supervises a unit of Medicaid Analysts with responsibility for the maintenance of acceptable standards of assistance.

Ensures strict adherence to all rules and regulations by all personnel in the unit.

Ensures that work production and quality meet state, regional, and national goals established by the respective administrators.

Assists Medicaid Analysts in especially sensitive or difficult applications by advising on procedural issues, policy, and decisions.

Plans and coordinates in-service training for personnel in the unit.

Monitors case development through reviews as directed by agency policy, previous review findings, and quality control findings.

Interprets program policy to subordinates to ensure consistency with federal rules, regulations, and guidelines.

Monitors work flow in the unit including controlling distribution of cases and completing weekly and monthly statistical reports.

Interviews applicants and recipients concerning their rights in relation to fair hearings.

Interviews complainants and investigates possible adjustments.

Responds to requests in accordance with the Privacy Act and the Freedom of Information Act.

Conducts special investigations and studies.

Develops and maintains files for corrective action.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.