SOCIAL SERVICES ANALYST 3

SS413 $41,725 - $75,171
Creation Date: 05/09/2001
Change Date: 12/11/2025

FUNCTION OF WORK:
To assess, evaluate, and provide social services that are administered by the Department of Children and Family Services.

LEVEL OF WORK:
Advanced

SUPERVISION RECEIVED:
Broad from a supervisory or managerial level position.

SUPERVISION EXERCISED:
May exercise functional supervision over lower level Social Services Analysts and clerical staff.

JOB DISTINCTIONS:
Differs from Social Services Analyst 2 by the presence of responsibility for serving as leadworker and/or the presence of advanced level duties.

Differs from Social Services Supervisor by the absence of direct supervision over Social Service Analysts.

CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

Building and Supporting Teams	Demonstrating Accountability	Following Policies and Procedures
Thinking Critically

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Assists in training and evaluating job performance of lower level Social Services Analysts and support staff by identifying specific problem areas, making recommendations and assisting in initiating corrective actions.

Monitors case development as directed by agency policy, previous review findings, and quality assurance findings.

Assists in the development of procedures to improve quality and efficiency in work flow and case development techniques.

Reviews statistical samples of cases for completeness and accuracy; ensures compliance with state and federal rules, regulations, policies and procedures.

Interprets program policies for lower level Social Services Analysts to ensure compliance with laws, regulations, program directives, and agency policies and procedures.

Serves as liaison officer between the medical community and a disability determinations area office by recruiting outside medical consultants, abstracting medical records, negotiating fees, resolving payment problems and evaluating reports.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Five years of experience in social services; OR

Six years of full-time experience in any field plus two years of experience in social services; OR

A bachelor's degree plus two years of experience in social services; OR

An advanced degree in a social sciences field plus one year of experience in social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.