165560
PSC ENFORCEMENT AGENT 1
PS108 $35,006 - $70,845
Creation Date: 10/23/2000
Change Date: 01/01/2025
FUNCTION OF WORK:To inspect, investigate, and enforce the application of laws and regulations governing the transportation industry and state public utilities.
LEVEL OF WORK:SUPERVISION RECEIVED:Direct from PSC Transportation Assistant Administrator, PSC Consumer Specialist, or other higher level administrative official.
SUPERVISION EXERCISED:JOB DISTINCTIONS:Differs from PSC Enforcement Agent 2 by the absence of journeyman level duties.
CORE COMPETENCIES:
IDENTIFIED BY STATE CIVIL SERVICE, CORE COMPETENCIES ARE THE KNOWLEDGE, SKILLS,
ABILITIES AND BEHAVIORS BASED ON THE WORK TASKS OUTLINED IN THE EXAMPLES OF WORK.
MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND
HERE.
| Building and Supporting Teams | Demonstrating Accountability | Displaying Expertise |
| Driving Results | Focusing on Customers | Following Policies and Procedures |
| Making Accurate Judgments | Managing Resources | Negotiating Agreements |
| Networking | Pursuing Professional Development | Testing and Troubleshooting |
| Thinking Critically | Using Data | Working Safely |
EXAMPLES OF WORK:EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
UTILITIES:
Under supervision, investigates customer complaints involving regulated utility services including gas, water, electric, sewerage, telecommunication, commercial mobile radio, and pay phone providers.
Under supervision, inspects public utility facilities and services regulated by the Commission.
Operates monitoring equipment and/or witnesses their operation in order to test water and gas pressure, meter accuracy, water quality, and electrical usage of various utility companies.
Assists co-workers on special assignments and projects involving public utilities regulated by the Public Service Commission.
Establishes and maintains good working relationships with consumers, officials of utility companies, other agency officials, and the general public.
Visits utility customers in their homes to discuss complaints reported by the customer.
Works under supervision with customer and utility companies until an agreement can be reached to resolve complaints.
Attends training programs for familiarization with rules, regulations and laws governing the regulation of public utilities.
Prepares written reports on investigations and submits findings and recommendations to supervisor.
MOTOR CARRIER:
Under supervision, patrols assigned area to detect illegal for-hire transportation being performed, stops suspected violators, checks for appropriate license and certification, checks for bills of lading to determine if commodity is exempt, regulated, or private, inspects vehicles and contents being transported and compares against the bills of lading, and inspects invoices or other evidence for ownership or of transportation for compensation.
Inspects motor carriers at weigh scales and determines if carriers are in compliance with laws, rules, and regulations governing the transportation industry under close supervision.
Under general supervision, prepares citations by issuance of violation tickets with proper legal references.
Advises drivers of their rights, and in cases of possible violations, checks with central office to check the carriers records.
Holds violators in custody while appearance bond and fees are being posted.
Impounds books, papers, bills of lading, waybills and invoices which would indicate that the transportation performed is in violation of the law and regulations of the Commission.
Inspects interstate vehicles for registration and for uniform cab cards for FHWA/ICC carriers or private and exempt carriers.
Conducts road checks and/or investigations in conjunction with the Federal Highway Administration, State Police and other law enforcement agencies.
Under close supervision, investigates motor carriers to ensure that they are operating within the scope of authority, extracts sample bills to verify that the carrier is charging rates contained in appropriate tariffs, and investigates to further ensure that all vehicles have been properly registered.
Testifies in court or before the Public Service Commission Hearing(s) on violation citations and/or investigations conducted.
Prepares reports on violations issued and sends to administrative officer along with monies collected.
Under close supervision, operates PSC satellite office at the Louisiana Truck Center. Processes applications for registration under the Single State Registration Program. Collects single state fees, balances and prepares deposits of fees collected daily.
QUALIFICATION REQUIREMENTS:MINIMUM QUALIFICATIONS:
Three years of experience in the application and/or enforcement of State rules regulating motor carriers or public utilities or in law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor’s degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NECESSARY SPECIAL REQUIREMENT:
Possession of a current Louisiana driver's license.