TRAINING AND DEVELOPMENT PROGRAM MANAGER

AS617 $49,192 - $96,533
Creation Date: 03/16/1998
Change Date: 01/01/2025

FUNCTION OF WORK:
To manage a training program, including multiple functions such as needs assessment, post course evaluation, administrative activities, development of policies and procedures and new course development.

LEVEL OF WORK:
Manager

SUPERVISION RECEIVED:
General from a Training and Development Staff Manager 2, Human Resources Director or other administrative official.

SUPERVISION EXERCISED:
Functional over professional and technical staff on a project basis. May exercise direct supervision over lower level Training and Development Specialists and other support personnel.

JOB DISTINCTIONS:
NOTE: The allocation of Training and Development Program Managers is based on location, type of courses, audience composition and function.

Differs from Training and Development Staff Managers 1 and 2 by lack of full administrative responsibilities for all programs and personnel.

Differs from Training and Development Specialist 3 by being the only Training and Development position at a State Department, large 24 hour institution or equivalent based on functions, courses and audiences and complexity of assignments or by having responsibility for a training program in a large multi-program training and development unit.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Initiates surveys to determine immediate and long range training and development needs of the agency.

Performs research of complex technical material, legal issues and concepts and contemporary issues to develop training materials.

Develops highly complex, technical presentations, technical communications, documents, text books and evaluation instruments.

Drafts and manages the budget for the training program in the agency or facility served.

Drafts and manages the budget for their assigned training program.

Develops and delivers training on the application of federal and state mandates to agency operations.

Administers stipend, tuition reimbursement and other funds programs for the agency.

Plans training programs to meet court ordered licensing and certification for health, social, medical and other certifications.

Coordinates workshops, seminars and conferences and provides for specific training in areas of new development applicable to the agency's operations.

Determines need for and acquires audiovisual and photographic support services for training programs.

Delivers the full range of courses to all levels of audiences with emphasis on presentations developed for specific audiences.

Analyzes ergonomics of new technologies (i.e. microcomputers, construction materials, medical procedures, group homes, etc.) and determines need for instruction and materials required.

Prepares reports of training conducted, effectiveness of training and attainment of goals.

Manages a skills inventory program to effectively utilize employees' capabilities in staffing the organization.

Directs, reviews and evaluates training materials developed by others for consistency, technical accuracy and compliance with established standards and department policies.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
Six years of experience in planning, developing, delivering, or evaluating training programs or academic instruction; human resources, or social services; OR

Six years of full-time experience in any field plus three years of experience in planning, developing, delivering, or evaluating training programs or academic instruction; human resources, or social services; OR

A bachelor's degree plus three years of experience in planning, developing, delivering, or evaluating training programs or academic instruction; human resources, or social services; OR

An advanced degree in education, instructional design, business or public administration, industrial and organizational psychology, organizational behavior or human resources plus two years of experience in planning, developing, delivering, or evaluating training programs or academic instruction; human resources, or social services.

EXPERIENCE SUBSTITUTIONS:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Designation as a Society for Human Resource Management Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP), Professional in Human Resources (PHR), or a Senior Professional in Human Resources (SPHR) will substitute for a maximum of one year of the required experience.