134110
PROGRAM SPECIALIST--SOCIAL SERVICES
SS414 $43,784 - $78,790
Creation Date: 06/29/1987
Change Date: 01/01/2025
FUNCTION OF WORK:To provide professional support services for social service programs.
LEVEL OF WORK:SUPERVISION RECEIVED:General from a Program Consultant-Social Services or other higher level personnel.
SUPERVISION EXERCISED:JOB DISTINCTIONS:Differs from Social Services Analyst 3 by the presence of specialized duties related to a program area.
Differs from Program Consultant-Social Services by the absence of leadworker responsibility and/or the absence of duties involving a higher level of complexity.
CORE COMPETENCIES: CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE.
MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND
HERE.
EXAMPLES OF WORK:EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Participates in studies or special projects.
Maintains records, prepares reports and conducts correspondence relative to the program element assigned.
Researches and interprets program policy; communicates policy interpretations and changes to field staff.
Trains agency personnel regarding procedures and policies.
Assists in revising rules, regulations and procedures to comply with changes in law or policy.
Identifies needs for resources and training; may provide or arrange for needed resources.
Writes and submits grant proposals.
Serves as program liaison between end-users of automated system activities and technical support staff to ensure that systems complement program policy and goals.
Performs quality assurance reviews of work completed by field staff.
Manages a network of contracts to assure that all programmatic and administrative policies and procedures are implemented.
Processes high-level complaints concerning social service programs by reviewing complaints and resolutions.
QUALIFICATION REQUIREMENTS:MINIMUM QUALIFICATIONS:
Five years of experience in administrative services, public health, social services, or health services; OR
Six years of full-time experience in any field plus two years of experience in administrative services, public health, social services, or health services; OR
A bachelor's degree plus two years of experience in administrative services, public health, social services, or health services; OR
An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus one year of experience in administrative services, public health, social services, or health services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.