TOURISM INFORMATION COUNSELOR 1

AS607 $25,022 - $42,869
Creation Date: 06/29/1987
Change Date: 01/01/2025

FUNCTION OF WORK:
To provide information to tourists and to perform incidental clerical and custodial functions.

LEVEL OF WORK:
Entry

SUPERVISION RECEIVED:
Close from a Tourism Manager or higher level staff.

SUPERVISION EXERCISED:
None.

JOB DISTINCTIONS:
Differs from Tourism Information Counselor 2 by the degree of supervision received and the absence of experienced level duties.

CORE COMPETENCIES:
CORE COMPETENCIES HAVE NOT BEEN IDENTIFIED BY STATE CIVIL SERVICE FOR THIS JOB TITLE. MORE INFORMATION ON THE SCS COMPETENCY MODEL CAN BE FOUND HERE.

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Welcomes tourists and determines their travel interests and needs.

Provides information on localities, museums, parks, events, and other attractions to visit.

Assists travelers with hotel reservations and weather reports from the Internet.

Provides directions, shortest routes or scenic routes.

Distributes brochures and maps.

Answers questions from visitors, by phone and mail, regarding the state, its history and its culture.

Conducts research by reading industry publications, visiting travel websites and consulting with others to keep abreast of upcoming events and to broaden knowledge of the state.

Participates in educational study tours.

Keeps daily records or files; stocks brochure racks; orders supplies/brochures; performs other clerical duties.

Attains CPR certification and becomes re-certified annually.

QUALIFICATION REQUIREMENTS:
MINIMUM QUALIFICATIONS:
No training or experience required.